I like a good book on communications so I was pleased to receive this from a Goodreads giveaway. While this book's main focus was on inculcating open, honest and direct communication within a group from the leader's perspective, I always find that as a team member, I can also gain insights from this kind of text.
I read this on two legs of a cross-country, multi-state work trip, and I really took to heart the chapter on effective listening. We're all aware of the edict that we work on active listening. But despite knowing this, Open, Honest, and Direct gave me a very explicit instruction to listen to what my inner dialogue was doing when I was supposed to be listening. Sorry friends and co-workers, I have not done a good job. My inner dialogue runs from trying to race ahead the speaker to the point, to trying to figure out what I am going to have for dinner.
This book's real strength lies not in its content as much as it's design. See, Aaron Levy openly talks about what a waste multi-day seminars are that teach teach teach without any application. So Levy lays out the principles, then discusses how to put those into practice, but then MOST importantly, talks about the reflection that is needed for continuous improvement of these principles in action. This is where most leaders fail. I've encountered so many managers who know all the right buzz words to describe how a working environment should function, but they are terrible at actually practicing the principles they espouse.
3.5/5 Stars.
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